Frequently Asked Questions
Everything you need to know about your Fila experience.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure tags are attached to receive a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart as fit can vary between footwear and apparel.
Do you offer international shipping?
Yes, Fila ships to numerous countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your products authentic?
When you shop on our official website, you are guaranteed to receive 100% authentic Fila products, manufactured to our highest quality standards.